I reached out to Huawei email support to find out what I should do. Their recommendation was to clear the cache of the application. So I did, but it was still happening. I almost went to their service center 'coz it was happening way too often.
It turns out, I only need to turn off this particular setting that helps prolong the battery life.
To get to this:
Settings (gear icon) > Battery > Battery Settings (gear icon at the top right corner)
Then turn off this setting
"Close excessively power-intensive apps"
Since then, I no longer encountered applications automatically closing.
Lesson of this post? Facebook Group can assist you better than their paid email support employees.
Thanks to Joie and Xel :)
something infiniteLy interesting

No comments:
Post a Comment